Terms and Conditions

By ordering off Lytton Rd Investments Pty Ltd ACN 134 603 848 t/a The Fish Factory you are agreeing to the below terms and conditions:

Service Availability

Our online store products are only available to be delivered to certain locations in the Brisbane Metro, Sunshine Coast and Gold Coast regions. The website will check your delivery address to determine if delivery is available to your entered delivery address. Please note The Fish Factory reserve the right not to deliver to any address.

Your Status

By placing an order through our site, you warrant that you are at least 18 years old and you are residing in one of the service areas

Orders

When you purchase an order we may request certain personal identifiable information from you such as name, email, mobile number and delivery address.  Once an order is confirmed  you will receive either an email or text from us acknowledging that we have received your order.  From there you will be able to track the status of your delivery.

For each Order accepted by us, we will supply the Products or Service in that Order to you in accordance with these Terms and Conditions.

Cut-off times for delivery will be stated at time of order placement.

Payments

All payments are in Australian Dollars (AUD).

Payment for all Products must be by credit or debit card. We accept payment with Visa and Mastercard. Once payments have been deemed successful a confirmation of order will be emailed.

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